Refund policy

Refund and Return Policy for Ocho Clothing

1. Return Period: Customers can return products within 14 days of receipt.
2. Condition of Returned Products: Products must be returned in their original condition, with all tags and packaging intact.
3. Refund Process: Upon receipt and inspection of the returned item, Ocho Clothing will process your refund. The refund will be issued to the original payment method.
4. Exchanges: If a product is defective or not as described, it can be exchanged for a new product.
5. Shipping Costs for Returns: The customer is responsible for the cost of returning the item unless it is defective or not as described.
6. Notification of Intent to Return: Customers must notify Ocho Clothing of their intent to return a product within the return period.